ORDER PROCESS
STEP1 Inquiry and Quote
![zen interior design](https://cdn.shopify.com/s/files/1/0332/9038/7588/files/order-images01a.png?v=1623897438)
STEP2 Order
(Payment has been done in Advance)
Method of Payment:T/T(Telegraphic Transfer), PayPal
![zen interior design](https://cdn.shopify.com/s/files/1/0332/9038/7588/files/tryangle.png?v=1623899197)
STEP3 Ship out ( From Nagoya JAPAN )
▶Shipping Policy
![zen interior design](https://cdn.shopify.com/s/files/1/0332/9038/7588/files/order-images03c.png?v=1623908232)
Sea Freight ( Lead time about 10days~)
Air Freight ( Lead time about 4days~)
※Lead time depends on destination Check details.
※The tracking number will be provided after shipping.
![zen interior design](https://cdn.shopify.com/s/files/1/0332/9038/7588/files/tryangle.png?v=1623899197)
STEP4 Documents available
■Invoice
![zen interior design](https://cdn.shopify.com/s/files/1/0332/9038/7588/files/order-images04b.png?v=1623908855)
■Packing List
![zen interior design](https://cdn.shopify.com/s/files/1/0332/9038/7588/files/order-images05.png?v=1623895264)
■EPA
(Only between Economic Partnership Agreement.)
![zen interior design](https://cdn.shopify.com/s/files/1/0332/9038/7588/files/order-images06.png?v=1623895366)
■CO (Certificate of origin)
■AWB (Air Way Bill) Only sea freight
■Extra time and charge will be required
India, Indonesia, Australia, Singapore, Switzerland, Thailand, Chile, Philippines, Brunei, VietNam, Peru, Malaysia, Mexico, Mongol![zen interior design](https://cdn.shopify.com/s/files/1/0332/9038/7588/files/tryangle.png?v=1623899197)
STEP5 Delivery at your destination
▶Refund Policy
![zen interior design](https://cdn.shopify.com/s/files/1/0332/9038/7588/files/order-images09a.png?v=1623904373)